VICTORY - The best range hoods in Canada

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Review Details

Under cabinet range hood with with recessed blower (UC800-30)

Under cabinet range hood with with recessed blower (UC800-30)

Product Review (submitted on January 20, 2017):
I purchased model UC800-30 , and waited for the delivery , I had a Fedex tracking number which I was able to use and track the delivery time of my order, so I was just staying at home waiting for the order to show up , and after checking my tracking number once again I found that they tried to delivery but NOBODY was home to receive the package. Understandably I was very upset , and contacted Victory Range Hoods , they apologized ( Not that they have to , but I guess they felt bad for what happened) and promised to contact FedEx , and give me a call after that. After about two hours I got a follow up call from Victory Range Hoods. They explained that it is impossible to track down the driver , but they said they have put a complain about that delivery and that they hope it will not go unanswered, by the FedEx supervisors and managers. I was surprised how this company goes all the way to help in their customers inquiries and try and help them with whatever they can. I will be spreading the word for your company.