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Questions and answers- Range hoods Spagna Vetro
Q: What are the differences between SV218 Series and SV168 Series??
Please see the link for more info: 168-218 DIFFERENCES
Q: I live in another province (outside British Columbia). Will I be charged sales tax?
We will not charge provincial sales tax on purchases shipped outside of British
Columbia, but all sales within Canada must pay 5% GST (Goods and Services Tax).
Q: I live in the USA. Will I be charged sales tax?
Shipments to the USA are NOT subject to any Canadian sales taxes. However, you may be subject to US Custom Duties, which you must remit to the US Postal Service when they deliver your package. For additional information kindly see USA Customers page.
Q: What is the shipping cost for a range hood?
The cost to ship most models of range hoods within Canada is $69.00, or $134 to USA. If shipping to Hawaii, Alaska, Virgin Islands, Puerto Rico, or any other location not specified, please contact us for a shipping quote.
Q: Is the hood width the actual measurement that is advertised?
No. They are between an 1/8" & 1/4" smaller than listed so that they fit properly into an opening of that nominal size.
Q: What's the best way to clean the surface of my hood?
Stainless steel hoods should be washed regularly with a clean cloth, warm water and mild soap or dish detergent. Clean in the direction of the polish lines. Rinse well with clear water and wipe dry immediately. You may wish to apply light oil used for furniture polishing to emphasize its bright finish. Wiping regularly with mild soap/detergent and warm water.
Q: How often should I clean my filters?
The aluminum mesh grease filters should be washed in your dishwasher approximately every month depending on the amount of usage. Wash often if your cooking style generates greater grease like frying foods or wok cooking. You cannot clean the nonducted charcoal/carbon filters; they must be replaced.
Q: Which is better, ducted or non-ducted?
Range hoods should be ducted to the outside of the home. While non-ducted filters trap some of the grease and odors from normal cooking, the humidity, smoke and heat will all be re-circulated back into the home. If the non-ducted filters are not regularly replaced, eventually the grease and odor catching effect will no longer protect your home from impurities.
Q: How far can I run my ductwork to exhaust my hood?
For maximum performance keep the duct straight and short. Use the shortest route with the fewest turns possible. 45° turns are better than 90° turns. Be sure to use an external roof or wall cap. If in doubt, consult a qualified designer/installer knowledgeable in ventilation or contact us.
Q: Can I exhaust my hood into my attic instead of out the roof or wall?
No. You should never exhaust air into spaces within walls, ceilings, attics, crawl spaces or garages. The humidity and grease collect in the space and present a huge fire danger. This is especially important to why we strongly recommend you to have a professional installer do this type of installation.
Q: How high of a CFM is your highest setting? What about the other speeds?
At the first and lowest setting, the output is about 300 CFM. CFM gradually increases to the highest setting up to 850 CFM.
Q: How much CFM do I need for my Range or Cook Top?
For conventional electric and gas ranges or cook tops, we offer a complete line of hoods that can fit your cooking needs with features you desire. For high output gas ranges or cook tops, the minimum rate of 1 CFM of ventilation per 100 BTU is recommended.
Q: How high should I mount my hood above my stove?
Most common installations require a range of 18" - 24" between the bottom of the hood and the top of the cook top. This will provide the best capture area for cooking impurities. For high capacity ventilators, the distance from the cooking surface to the bottom of the hood should be 24" - 30" unless otherwise noted for a specific hood or range.The mounted height of the hood base above the cooking surface should not exceed 31" for both wall-mount and island-mount units. Recommended minimum for Spagna Vetro168 and 218 series is 28" above the cooking surface. The hood should be centered over the cooking surface. This will provide the best capture area for cooking impurities. Consult your local building codes and standards for more information.
Q: What does the CFM ratings mean?
CFM stands for Cubic Feet per Minute. It is a unit of measurement used to describe the volume of air 'sucked' in by the range hood in one minute. The higher the CFM number, the greater the amount of air that is exhausted by the range hood. The recommended minimum hood capacity is 150 CFM to 160 CFM. For high output gas ranges or cook tops, the rate of 1 CFM of ventilation per 100 BTU is recommended. A separate ventilation system may be required for high performance range hoods; please consult your local building codes and standards for more details.
Q: What kind of warranty is provided for your products?
All products have a 1-year parts warranty. We keep replacement parts in stock in our warehouse and can send out replacement part(s) if needed.
Q: Where are your products made?
All of our products are manufactured from our own facility in China and directly
imported to our warehouse here in Vancouver, Canada. We are the direct distributor of the manufacturers here in the Canada.
Q: I want to see the range hoods in person before I buy . Is there a store location near me?
We currently only have one showroom /warehouse location and that is in Delta, BC.
Please contact us at 604 8360517 to schedule an appointment.
Q: How do you ship your products?
The majority of our range hoods are shipped by FEDEX Ground within the U.S. and Canada. Other items are shipped by Canada Post or Purolator. (please contact us for shipping quote).
Q: How soon can I receive my order?
All items will be shipped out within 12-24 hours after payment is received and cleared, excluding holidays. It usually takes 2-6 business days for FEDEX Ground. You will receive an email with corresponding tracking number(s) once your order has been shipped.
Q: I want to see the installation guide before I place my order. Where can I see it?
WALL MOUNTED HOOD-INSTALLATION
ISLAND MOUNTED HOOD-INSTALLATION
PICTURES-OUT OF THE BOX (SV168D-wall mount)
Q: I live in Vancouver, can I come pick up my order to avoid shipping fee?
Yes, we are happy to let you pick up your order. You could come even Saturday and Sunday to pick up your range hood. Just e-mail or call us to schedule an appointment.
Q: I did not find what I was looking for. What should I know before I purchase a range hood from the USA or Europe?
If you purchase a range hood from USA or anywhere else outside Canada, you would have to pay GST, PST and DUTY upon receiving the vent hood.
All appliances must have CSA, cETL or ULc safety certificate.
Q: How often do you update your website?
We update our website on a daily basis. All information are verified to be up-to date and accurate before publishing online.
Q: I have paid 24h ago and still haven’t received any conformation from you? What should I do??
Once we’ve got your payment, we’ll send you conformation email with the FEDEX tracking number. If you didn’t receive our reply for some reason, please check your bulk or junk mail, try to send us an e-mail through our-mail address sales@kitchenhoods.ca or call 604 8360517
Q: What size duct opening I need to connect the range hood??
Our hoods require 6” opening to outside. If you don’t have access to outside you have to use our Ductless Recirculation kit
Q: Do you offer installation?
At this time - No.Please contact your licensed electrician or HVAC person for installation.
Q: What kind of payments do you accept?
We accept Debit, VISA, MC, PayPal, Cash and certified or personal checks.
Q: May I reduce the duct size ?
We do not recommend reducing the duct size because it reduces the CFM and increases noise and vibrations .
Q: What is covered and what is NOT covered by your one year warranty ?
For one year after the original Invoice from "Euro Kitchen Appliances Inc. ", we will provide Free Of Charge replacement parts which are found to be defective under normal use and service for all our Spagna Vetro products .
What is Not Covered:
* Service calls to correct the installation of your range hood, to instruct you how to use your range hood, to replace or repair house fuses or to repair house wiring.
* Labor cost associated with the removal, shipping and reinstallation cost, or other contingent expenses.
* Consumable parts, such as light bulbs and filters.
* Service outside of covered service area ( Canada and USA ).
* Chips, dents or cracks due to misuse, abuse or improper installation.
* Damage to products caused by accident, fire, act of God, war, strikes, lock-outs, flood, and failure by third parties to deliver goods.
Q: May I remove the hood controls and mount them remote from the hood?
Altering the product voids manufacturer's warranty.
Q: How big are the boxes and how much they weight?
Please click HERE for Packaging details.
Q: Please give me more info on Charcoal filters (filtration version only)
This filter is neither washable nor renewable. It is used to catch unpleasant smells that develop when cooking.
It should be mounted on the safety grille of the motor and replaced every 4 months. When unistalling, turn the filter counterclockwise until
it snaps out of its position.The carbon filter is not supplied. It has to be ordered separately.
Q: I need to see the wiring diagram. Where could I find it??
Please click HERE for Wiring diagram SV168.
Please click HERE for Wiring diagram SV218-wall mount .
Please click HERE for Wiring diagram SV218-island mount .
Q: Some bulding inspectors require "Makeup air" for hoods over 500CFM. What is "Makeup air"??
When a range hood operates, it draws air from inside the house to the outside and creates or contributes to a slight vacuum in the house. The resulting negative pressure can be serious. If the negative pressure is strong enough, it can cause the furnace and other fuel-burning appliances to backdraft dangerous gases such as CO into the home. All exhaust fans, including clothes dryers, must have an adequate supply of air. The air needed for this purpose is called “makeup air.” Please check with your building inspector whether or not you need a makeup air unit.
Q: How the replace a light bulb for SV168 series range hoods. Where could I find instructions??
Please click HERE for light bulb replacement instructions.
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Welcome to KitchenHoods.ca-we're a leading provider of discount range hoods, discount kitchen fans, low price wall and island vent hoods (exhaust fans). We are Euro-kitchen's official representative for BC, Canada! We carry 24",30",36",42",48" and 56" chimney style fans and stainless steel backsplashes. Here you will find AutoCad(CAD) DWG(Drawing) files, reviews and learn more about their features, prices, and how to install your wall or island mounted exhaust hood fan in your kitchen. We ship all around Canada ( Toronto,Montreal,Vancouver,Calgary,Edmonton,Ottawa,Winnipeg,Victoria,Halifax,Regina,St. John's,Fredericton,Quebec city,Yellowknife and provinces- British Columbia (BC),Ontario(On),Quebec (Qc),Alberta( Ab ),Manitoba (Mb), ..etc.)Find professional range hood, discount range hoods, exhaust fans deals, cheap range hoods (hood ranges) and coupons.
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