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Return Policy
Is the item you received not what you expected? Did it not fit as well as you hoped in your space or match your décor? Whatever the reason, we want you to be satisfied when you buy Spagna Vetro (Euro) range hoods and won't be stuck with an item you cannot use or that you do not want.
We are proud to offer one of the best return policies in the online business. You may return your purchase for any reason within 30 days of receipt for an exchange or a refund of the purchase price excluding the shipping costs and 10% restocking fee.
Some of our products are offered with free shipping, so please be aware that if you return one of these products our actual outbound shipping costs will be deducted from your return refund. In addition some of our items carry a restocking fee which will be deducted from your refund should you wish to make a return.
All returns MUST HAVE return authorization number from www.KitchenHoods.ca prior to shipment. Original shipping and handling charges are not refundable.
All returns must be in new condition with original packaging material and must be shipped PREPAID at the customer’s expense.
All return shipments will be inspected for any damage/missing parts before an exchange can be processed.
No refund/credit will be issued for any damaged/lost return shipments.
In order to process services/replacements/exchanges, customer will be required to provide basic information - KitchenHoods.ca's invoice number and/or sales receipt number, date of purchase, proof of payment, and the nature of the problem.
All replacements and exchanges must be approved by the customer service manager.
All returned items must be free from scratches, dents, or any other damage. There are absolutely no refunds or exchanges on installed or used items. Customer agrees to be responsible for all shipping and any handling charges for all replacements and exchanges.
Returns from USA are not accepted.
Please make sure you are ordering the correct item before placing your order and the item comply with your City Hall requirements.
If you need assistance in ordering a product or you need technical help please call us at 604 430 5252 or e-mail us at sales@kitchenhoods.ca.
Cancellations
Most of the time we ship your order the same day you placed it, so if for any reason you decide to cancell your order call us ASAP.
Please keep in mind that once an order has shipped, it cannot be cancelled. If you refuse an order, it will then fall under our standard return policy , where roundtrip shipping costs will be deducted from your refund
Damages
We do our very best in packaging our products to reduce the risk of damages, but sometimes unit might arrive damaged. It is very important to inspect the item upon delivery.
If you notice any dents or punctures on the package please refuse the package or make note of it on the documents and call customer service at 1-800-315-0359 for assistance or email us at sales@kitchenhoods.ca.
We will take every possible step in getting you out a new unit in a timely fashion.Please note that it will take about two to three weeks in order for us to know if the claim will be approve or not. If the unit was accepted and signed for and there was concealed damages, we will do everything necessary to repair or send you a replacement unit and pick up the damaged unit in a timely fashion.
All damages during shipping and missing parts must be reported within ten (10) calendar days from the date of delivery.
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Welcome to KitchenHoods.ca-we're a leading provider of discount range hoods, discount kitchen fans, low price wall and island vent hoods (exhaust fans). We are Euro-kitchen's official representative for BC, Canada! We carry 24",30",36",42",48" and 56" chimney style fans and stainless steel backsplashes. Here you will find AutoCad(CAD) DWG(Drawing) files, reviews and learn more about their features, prices, and how to install your wall or island mounted exhaust hood fan in your kitchen. We ship all around Canada ( Toronto,Montreal,Vancouver,Calgary,Edmonton,Ottawa,Winnipeg,Victoria,Halifax,Regina,St. John's,Fredericton,Quebec city,Yellowknife and provinces- British Columbia (BC),Ontario(On),Quebec (Qc),Alberta( Ab ),Manitoba (Mb), ..etc.)Find professional range hood, discount range hoods, exhaust fans deals, cheap range hoods (hood ranges) and coupons.
KitchenHoods.ca, delightfully low prices!
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